Hey there! I’m Rosie, a remote-first digital and sales development professional with 7 years of freelance experience and roots in the BPO industry. I help businesses expand pipelines, convert leads, and elevate engagement across digital and global channels.
Specialization
Strategic Lead Generation & Appointment Setting
B2B Sales Development + BPO Sales Support
Virtual Operations & Client Support
Facebook Ads & Social Media Management
End to End Sales Management
Web Design & Development
Rosie Glenda
Inside Sales Representative
Aesthetic Clinic
CRM- Go High Level , Call Hippo
COMMUNICATION- Whatsapp Business, Slack, Google Chat
MANAGEMENT - Asana
Handled daily inbound/outbound calls, emails, and social media inquiries to book consultations for facials, laser hair removal, Botox, dermal fillers, and skin tightening procedures.
​
Explained treatment benefits, pricing, and package options to clients, guiding them toward the most suitable services and upsells.
​
Managed scheduling, confirmations, and post-treatment follow-ups in CRM to reduce no-shows and boost re-bookings.
Coordinated with dermatologists and aestheticians to align patient expectations with treatment plans and ensure premium client experience.
Real Estate - Appointmet Setter
Residential and Commercial Real State
Dialer- RingOver ,Go High Level
COMMUNICATION- Whatsapp Business, Slack, Skype
MANAGEMENT - Google Workspace
Conducted daily outbound cold calls, warm follow-ups, and email campaigns to qualify leads for property viewings and consultations.
Scheduled appointments for managers
Coordinating with clients for residential showings, open houses, and commercial property tours.
Verified buyer/seller interest, financial readiness, and property requirements to ensure quality appointments.
Pre-qualification based on their credit score
Maintained CRM records with client details, call notes, and scheduling updates, ensuring accurate pipeline tracking.
Followed up with prospects after showings to nurture relationships and support agents in closing deals.